Total Quality Package + Coverage
Take Control and Deliver Quality Outcomes
Easily keep your aged care organisation up-to-date and compliant.
Coverage is an online system that helps aged care providers manage their compliance with the Aged Care Quality Standards.
The CDCS Total Quality Package (TQP) has a full range of up-to-date policies, procedures and other resources that support compliance with the Aged Care Quality Standards.
Your CDCS subscription includes regular alerts about updates and new resources added to the TQP, saving you time and helping you remain compliant and know what to update in Coverage.
The Total Quality Package + Coverage Work Together
Stay Up-To-Date
Get access to useful resources, tools, templates, checklists and more with the Total Quality Package.
Manage Compliance
Easily stay compliant against the Aged Care Quality Standards with Umbrella Coverage.
Policies & Procedures
Policy & procedure templates that are regularly updated. Adjust them to suit your organisation.
Quality Standards
Quickly collect evidence and responses for each Aged Care Quality Standard.
New Resources Monthly
New resources and tools are added to the Resource Hub every month. Get access to them all.
Instant Reporting
Instantly produce reports for Self-Assessments, Audits and Plans for Continuous Improvement.
Work as a Team
Upskill your staff members and increase the level of competence across your workforce.
Multi-Facility Support
Report across multiple facilities and care services. Keep tabs on any sanctions and notices.
Collaborate as a team on quality improvement and compliance
Get your whole team involved with multiple accounts available for team members on both platforms. Use the CDCS Resource Hub hand-in-hand with Umbrella Solutions’ Coverage to continuously improve quality across your organisation.
Two unique platforms working hand-in-hand
Using the Total Quality Package is like having CDCS as an extension of your team!
Access an ever-expanding library of resources, tools, ebooks, policies & procedures, and much more.
- Time-saving templates that help you be compliant
- Tailored aged care-specific resources that your team will want to use
- Extensive suite of up-to-date policies and procedures that you can easily make your own
- Tools to improve your team’s effectiveness in providing quality outcomes for your clients
Our goal is to set you up with everything you need to deliver quality care with confidence.
Toolbox Talks
Service Overview Dashboard
An intuitive dashboard to give you a single view of your residential or home care service:
- all Standards, Requirements and ratings
- PCI actions
- sanctions and non-compliance notices
- lowest and best-performing services
- key dates
Each Standard and Requirement is clearly explained so you can focus on the areas that need improvement. Quickly manage evidence and actions in one location that are used for Self-Assessment, Audits and Plans for Continuous Improvement.
Use the fantastic interactive tutorial to get your team using Coverage in no time.
Save you and your team time, money and effort for one low price
Get access to both the CDCS Resource Hub + Umbrella Coverage today.
Buying each separately would usually cost you $6,285, but we’re offering 15% off when bought together in this Combo Deal – get both for just $5,343 ex GST.
Don’t miss out on this amazing deal and save yourself the future compliance headaches!
FAQ
We want you to be confident that this is right for you and your organisation.
Here are some of the commonly asked questions we get.
If you have a question and can’t find the answer here, feel free to get in touch and ask us. We’re happy to help!
Do I have one access password for both platforms?
No, you’ll have a separate account and password for each platform, however you can set these so that they are the same to make it easier for you to remember if you prefer.
Can I pull a resource directly from the CDCS Total Quality Package into Coverage?
We recommend that you download the resource from the TQP and read through it carefully so that you are fully aware of what is being uploaded to your Coverage account. Some documents in the TQP, such as policies and procedures, are templates that need to be contextualised to your organisation.
How do I know which resources map to each Standard?
We’ve made it easy for you by developing a mapping document for all the resources in the Total Quality Package. You’ll be able to use this as a guide to knowing what resource goes where.
We already have our own forms and templates – can we upload these to Coverage or do we have to use those in the TQP?
By all means, use your own existing resources. You might want to review them against similar templates or policies in the TQP as an easy way to see if they are current and relevant against the ever-evolving industry requirements.
Can you assist us with adding resources and using Coverage to demonstrate compliance against the Aged Care Standards?
Yes, we want to ensure that you get the most out of both platforms and are happy to have a discussion with you about your organisation’s needs. For example, how to develop a plan to populate the platform and educate staff, through to providing a monthly or quarterly review of content and support to maintain compliance and develop a quality improvement mindset within your team. Just get in touch and we can provide a quote for tailored support once we know what you need.
If I have problems accessing the sites, who do I contact?
We want to make sure that you are well supported, so both organisations have staff who can assist you in problem-solving each specific platform. Contact the relevant site owner via email, or in an emergency use the phone number listed on their site.
How many team members are able to access the platforms?
The TQP allows for up to 10 additional team members to access the resources, making it easy for you to share resources such as toolbox talks and assessment and care planning guides with key staff.
You can add as many of your team as you like to the Coverage platform, which means you can have your whole team working towards demonstrating compliance and working on your quality improvement plan.
What happens if there is a change of key staff members?
No problem. While we always recommend that you set up your Total Quality Package account with a generic email such as manager@yourorg.com or quality@yourorg.com. If you do use a ‘named’ email address, we can update this for you if needed.
My service has to comply against other standards, not just aged care. Can this help me and my team demonstrate compliance against other standards?
While Coverage maps specifically to the aged care standards, organisations have found it useful in demonstrating compliance against other standards because there are common themes across all standards, for example, Risk, Feedback and Complaints, HR, Assessment, Privacy and Dignity, etc.
Ready to get started?
Create an account or get in touch if you have questions.