Writing Professional Progress Notes

Get step-by-step guidance on how to write clear, appropriate, and legal progress notes. Protect yourself, your organisation, and your clients, while providing quality care in the process.

$97.00 (ex GST)


Progress notes play a vital role in supporting the framework of quality aged care and disability support. They are documents created by care or support staff, usually during or at the end of a shift, and form an essential part of the individual Client File. They are brief narrative entries written to record both positive and negative events relating to the person.

This course has been primarily developed to support those staff working in the aged and community care industries, however, the information is also relevant to other people working in disability support, health, children and social services, and related industries.

Upon completing this course, you should be able to:

  1. identify reasons for maintaining accurate progress notes
  2. demonstrate the basics of writing a professional progress note
  3. identify common mistakes in progress notes so you can avoid them
  4. complete progress notes according to your organisation’s policies and procedures
  5. understand and be able to ensure the confidentiality and security of client records

Carrie and Kell are your instructors for this course. Both are experienced aged care trainers, and have worked extensively in the aged care and community care sectors for many years, from the ground up to management level. As such, they’re well aware of your needs and the issues that surround the documentation requirements of the industry.

Multiple Copies: This course is available for bulk purchase if you are an organisation that wishes to put multiple staff members through the course. Please tick the 'Enable Group Registration' checkbox to order multiple copies.

Purchase Orders: If you are an organisation and would like to pay using a purchase order, please enter your purchase order number into the Purchase Order box on the checkout screen and we will follow up with payment details. Allow up to 24 hours for processing (excluding weekends).

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