Use this comprehensive Compliance Guide to prepare and support your service to meet industry and program compliance requirements.

(This is a digital product and will be delivered via email instantly.)

Practical, step-by-step guidance to help your organisation understand the requirements of the new Aged Care Act 2024 and the Strengthened Quality Standards.

The aged care sector is experiencing one of the most significant regulatory shifts in its history. With the introduction of the new Aged Care Act, updated Rules, and Strengthened Quality Standards, many providers are facing increased compliance expectations — often without clear guidance on exactly what actions to take.

The Aged Care Compliance Guide was developed to help bridge that gap.

This guide translates complex reform requirements into clear explanations, practical and actionable steps that aged care providers can readily implement.

It focuses on how to operationalise compliance within your organisation — strengthening governance, systems, and service delivery so your service can operate confidently under the new regulatory framework.

Understand What Auditors Expect — Before They Ask

Many aged care providers believe their systems are compliant until they begin preparing for re-registration reviews, audits, or regulatory assessments.

Through our work supporting services across Australia — particularly in regional, rural, and remote communities — we consistently see providers struggling with the same challenges:

• Governance oversight not clearly documented
• Risk registers that exist but are not actively used
• Incident management processes that lack clear investigation or improvement pathways
• Workforce screening and training records that are incomplete
• Care documentation that does not fully demonstrate service delivery
• Financial and reporting systems that are not aligned with regulatory expectations

These gaps are common and if they are not identified and addressed early, they can create significant regulatory risk. The Aged Care Compliance Guide helps you identify these risks and gives you clear direction on how to strengthen your systems before auditors come asking questions! Each section includes evidence checklists that help you assess whether your systems would stand up to regulatory review.

This Guide is perfect for you and your organisation if you are...

• a CEO or senior manager
• part of the Governing body or board
• an Operations or Compliance manager
• a program manager for either CHSP, Support at Home, MPS, NATSIFACP or residential services

It is relevant to providers across multiple service models and registration categories, including community-based providers, residential services and organisations operating in rural or remote areas.

A practical roadmap for compliance

The regulatory environment has changed — but compliance doesn't need to be overwhelming.

With clear systems, strong governance oversight, and documented evidence of how your organisation operates, you can approach audits and reviews with confidence.

The Aged Care Compliance Guide gives you the practical roadmap to get there.

The Guide is a digital product and will be delivered instantly to your inbox so you can get to work as soon as possible!

FAQs

• If you have any problem downloading the Guide, please contact us directly at info@cdcs.com.au.
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