Progress notes play a vital role in supporting the framework of quality aged care and disability support. They are documents created by care or support staff, usually during or at the end of a shift, and form an essential part of the individual Client File. They are brief narrative entries written to record both positive and negative events relating to the person.
This course has been primarily developed to support those staff working in the aged and community care industries, however, the information is also relevant to other people working in disability support, health, children and social services, and related industries.
Upon completing this course, you should be able to:
- identify reasons for maintaining accurate progress notes
- demonstrate the basics of writing a professional progress note
- identify common mistakes in progress notes so you can avoid them
- complete progress notes according to your organisation’s policies and procedures
- understand and be able to ensure the confidentiality and security of client records
Carrie and Kell are your instructors for this course. Both are experienced aged care trainers, and have worked extensively in the aged care and community care sectors for many years, from the ground up to management level. As such, they’re well aware of your needs and the issues that surround the documentation requirements of the industry.
How to use this course
This course is presented in a linear format, meaning you must complete each lesson in the order it is given.
Lessons are taught through video format, and the video must be watched in order to proceed to the next lesson. Videos include closed captions if you prefer to read, or have difficulties accessing the video sound.
To progress to the next lesson after watching the video, click the ‘Mark as Complete’ button at the bottom of the lesson and you will be taken to the next lesson. This button won’t work until the video has been watched to the end. You can also return to the Course Overview page at any time by clicking the ‘Back to Course’ text at the bottom of the lesson.
Some lessons include extra downloadable resources to assist your learning journey. If a lesson contains a downloadable resource, you’ll find it underneath the video. Click on the link to download the resource and save it to your computer.
You can go back and review any lesson you have already completed at any time, regardless of lesson order.
If you have any issues or questions at any point, please contact us at firstname.lastname@example.org.
Course Last Updated on: 1st April 2021